The Worlds Best Transcription Service | CastingWords.com
A lesson in how to conduct business properly - when a Guarantee really means what it says
I had cause recently to use an online Transcription service and following a recommendation from a friend I went with a site called:
http://castingwords.com
I did shop around a little, and frankly CastingWords was not the least expensive - but they did offer a 24hr Turnaround (i.e. your completed transcription would be with you within 24 hrs)
Now anyone who knows me even half well, knows I am not one of the worlds most patient people so naturally I opted for the 24hr turnaround service:
1 Day Expedited Transcription: Completed in 24 hours or your money back.
Thing is, I uploaded my MP3 - paid my $57.50 via Paypal and to be honest when the 24hrs came around, and I had not received the transcript I was not really thinking about it.
But then I had an email via Paypal that my $57.50 had been refunded - and an apology and an explanation that my completed transcript would be with me with the next 24hrs latest.
As it turns out I had my transcript within the next few hours - well within 30 hrs.
Of course Castingwords.com did the right thing - and I respect that - but we live it times when conducting business in this manner has almost disappeared - so for me this is worth a special HOORAY!
Are they the best Transcription service in the world? Well I don’t know that for sure, but what I do know is that looking at the quality of transcription I will be using them again AND again.
The GOODWILL they have generated with me is honestly worth the $57.50 they have “lost” this time - and is a REMINDER to us all that there is only one way to conduct business, and thats the HONEST WAY.
A Special Thank you to my friend and fellow Yanik Silver Mastermind member - Perry Belcher for suggesting Casting Words
Awesome people - very impressed
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